What is NLP and How Does it Help in AI
NLP which stands for Natural Language Processing is a field of AI (Artificial Intelligence). This ground-breaking technology is able to understand and interpret human language and act based on what they “hear”. Whether the language is spoken or written, NLP uses AI systems to gather, transform the language and deliver it to a computer in a way it will understand.
The purpose of this blog post is to examine the role of NLP in Artificial Intelligence. We’re examining the capabilities of NLP and how they advance education and healthcare systems.
Conversational AI and Chatbots
NPL advancements found a place in virtual assistants, and personalized customer support systems. They led to the development of more sophisticated conversational AI systems and chatbots. NLP-powered chatbots to engage in personalized communication with customers. This allows you to save the time of your customer support team when it comes to addressing common customers’ requests in various fields – from banking services to digital healthcare.
Sentiment Analysis
NLP systems can analyze the polarity, intensity, and subjectivity of a text. Businesses can use this to gauge customer sentiment, identify trends, and make data-driven decisions based on the information gathered. While traditional keyword-based search engines struggle to understand the nuances of user queries, NLP-driven algorithms can make search results more precise.
Voice Recognition
NLP focuses on the recognition of speech and understanding the meaning by processing text input and interacting with human speech. For example, NLP-based search assistants, such as Siri and Alexa, can understand, respond, and perform tasks based on voice commands.
NLP in AI-Powered Education
Education is a student-centered process that is now delivered as an interactive experience. NLP systems are making waves in the education field. They show the ability to enhance the overall learning experience by contributing to the following areas:
- Enhance user engagement and comprehension by providing personalized content and interactive conversational agents:
- Automated and objective user assessment with automated grading and constructive feedback generation;
Breaking language barriers with multilingual translation and engagement with virtual language tutors; - Accelerate content generation and curation with writing assistants such as ChatGPT by OpenAI or Copilot by Microsoft 365.
NLP in E-Healthcare
Another complex use of NLP advancements is digital healthcare. NLP-driven algorithms support the healthcare industry in at least three key directions. First, they improve clinical documentation. NLP uses speech-to-text dictation and formulated data entry to extract data from EHR (Electronic Health Records). Not only does it help physicians deliver patients the care they need but also allows them to ensure that clinical documents are up-to-date. Second, NLP systems accelerate clinical experimental matching. They review massive quantities of information to identify potential candidates for medical trials. Finally, NLP-driven algorithms help physicians make more informed clinical decisions. This is due to seamless access to health-related patient information.
To sum up, NLP is a field of AI responsible for making human written or spoken speech “understandable” to machines. NLP-driven algorithms able to understand and differentiate the information provided found place in the form of chatbots and voice assistants. In addition, NLP advancements in AI help to advance two key aspects of our lives – taking healthcare and education to the next level.
Looking to transform your business with AI? S-Pro team is here to help you capture the benefits of AI! Allow yourself for actionable insights, smarter decisions, and bigger returns with the S-Pro team.
