While chatbots aren’t new, they’ve managed to occupy a prominent place in the modern technology environment. In 2016, the chatbot boom was similar to the app boom of several years ago. And some recent chatbots are even on the path to becoming new apps. Nowadays, chatbots are everywhere, from simple conversational bots in banking apps to artificial intelligence (AI) chatbots in educational platforms that help people learn foreign languages. Recently, we had a conversation about…